Privacy Policy

Welcome to SmallMerch.com. Your privacy is critically important to us, and we are committed to protecting and respecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using SmallMerch.com, you consent to the practices described in this policy.

Information We Collect

At SmallMerch.com, we collect several types of information to provide you with a seamless shopping experience:

  • Personal Information: When you create an account, make a purchase, or subscribe to our newsletter, we collect personal details such as your name, email address, shipping address, and phone number. This information is necessary to process your orders, deliver products, and communicate with you effectively.

  • Payment Information: Your payment details, including credit card numbers and billing addresses, are securely processed through third-party payment gateways. We do not store your full credit card information on our servers to ensure your financial data remains secure.

  • Browsing Information: As you navigate our site, we collect non-personal data such as your IP address, browser type, and browsing behavior. This information helps us understand your preferences, improve our website, and tailor our services to better meet your needs.

How We Use Your Information

The information we collect is used in the following ways:

  • Order Fulfillment: We use your personal and payment information to process your transactions, deliver products to your specified address, and provide order confirmations and updates.

  • Customer Support: Your information enables us to offer you customer service, answer your inquiries, resolve issues, and provide assistance when needed.

  • Website Improvements and Personalization: We analyze browsing data to improve our website’s functionality, design, and content. Additionally, we use this information to personalize your shopping experience, such as recommending products based on your browsing history.

  • Communication: We may send you emails regarding your orders, updates to our terms and policies, and promotional materials if you have opted in to receive such communications.

Information Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We partner with third-party service providers to perform functions on our behalf, such as processing payments, fulfilling orders, and delivering packages. These providers have access to your personal information only as necessary to perform their functions and are obligated to maintain its confidentiality.

  • Legal Compliance: We may disclose your information if required by law, court order, or in response to a legal process, such as a subpoena, or to protect the rights, property, or safety of SmallMerch.com, our users, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred to the new owners as part of the transaction. In such cases, we will ensure that your data is protected and used in accordance with this Privacy Policy.

Data Security

We take the security of your personal information seriously and implement various security measures to protect it from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You have the right to access, correct, or delete your personal information held by SmallMerch.com. If you wish to exercise these rights or have any concerns about your data, please contact us at support@smallmerch.com. We are committed to responding to your requests promptly and ensuring your privacy is respected.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, track your site usage, and gather data on how visitors interact with our site. You can control cookie settings through your browser, but please note that disabling cookies may affect your experience on SmallMerch.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Revised" date at the top of this document. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at support@smallmerch.com. We are here to assist you and ensure that your privacy is maintained.

By using SmallMerch.com, you agree to the terms of this Privacy Policy. We are committed to protecting your privacy and providing a secure and trustworthy online shopping experience.